Why Choose MedPass for Mental Health?
Virtual Mental Health, Redefined
What Our Users Say
MedPass: Your Partner in Mental Health Care
Start Your Mental Wellness Journey
Your Questions, Answered
MedPass offers unlimited mental health support, allowing members to book therapy sessions as needed to support their mental well-being.
Yes, you can choose your therapist. We know that finding the right fit for therapy is important. You can choose a provider based on their availability at the time of booking. If they are unavailable at a time that works for you, you can choose a different therapist from the dropdown menu under their name.
You can cancel your MedPass membership at any time by calling our team at (833) 633-7277 during business hours (Monday to Friday, 9 am to 6 pm EST). Please remember that we do not offer refunds for payments that have already been made, so be sure to cancel before your next billing cycle to avoid additional charges.
If you purchased your membership through the App Store, you’ll need to cancel directly through Apple. Please follow this link to manage your subscription and request a refund if needed, as we do not have control over the refund process for App Store purchases.